Refund Policy

Prelaunch notice: Velq is in development and is not currently accepting orders. Shipping estimates and return terms described here apply to the planned launch and should be reconfirmed when checkout becomes available.

Returns and refunds

Unopened returns

Return unopened Velq within 30 days of delivery for a full refund, no questions asked. Email us and we'll send instructions.

Opened products

Because Velq gummies are consumable products, opened items are not eligible for change-of-mind returns or refunds. This does not affect your rights if a product arrives damaged, incorrect, or otherwise qualifies for a remedy under applicable law.

If something arrives damaged

Send us a photo within 14 days and we'll replace it at no cost. No need to return the damaged one.

How refunds arrive

Refunds go back to your original payment method, usually within 5 to 10 business days after we process them.

Questions about a specific order? Send us a message.